Terms and conditions
Terms and conditions
Last Updated: 24th Oct, 2024
Welcome to Macktiles! By accessing or using our website and services, you agree to
comply with and be bound by the following terms and conditions. Please review
them carefully.
1. Acceptance of Terms:
By using our website and purchasing our products, you agree to these Terms and Conditions, which constitute a legally binding agreement. If you disagree with any part of these terms, please refrain from using our website.
2. Products and Services:
We make every effort to ensure that the colors, specifications, and descriptions of our products are as accurate as possible. However, we cannot guarantee that your device’s display will accurately reflect the true color or appearance of the products. All products are subject to availability, and we reserve the right to discontinue any item without notice.
3. Orders and Payment:
A. Order Confirmation: Once you place an order, you will receive a confirmation email. Please review your order carefully to ensure all details are correct.
B. Payments: We accept major credit cards and other secure payment options. Your order will not be processed until payment has been confirmed.
C. Pricing: All prices listed are in AUD unless otherwise stated. We reserve the right to modify our prices at any time without prior notice.
4. Shipping and Delivery:
A. Delivery Times: We strive to deliver your products within the estimated timeframe, but delivery times may vary depending on your location and other external factors.
B. Shipping Costs: Shipping fees are calculated at checkout and may vary based on location and order size. International shipping charges, duties, and taxes are the responsibility of the customer.
C. Risk of Loss: Once the product is dispatched, the risk of loss or damage passes to you upon delivery.
5. Returns and Refunds:
A. Eligibility: Returns are accepted within [number of days, e.g., 30 days] of receiving your order, provided the product is unused and in its original packaging.
B. Refunds: Upon inspection of the returned product, eligible refunds will be issued to the original payment method. Shipping costs are non-refundable
unless the product was damaged or defective.
C. Exchanges: Exchanges may be available on a case-by-case basis. Please contact our customer support team for assistance.
6. Intellectual Property Rights:
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Macktiles or our content suppliers and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use of any materials found on this site is prohibited.
7. Privacy and Security:
We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for more details on how we collect,
use, and safeguard your data.
8. Limitation of Liability:
Macktiles will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or products, to the fullest
extent permissible by law. This includes any loss or damage due to viruses that may infect your computer equipment or data resulting from your use of our website.
9. Indemnification:
By using our site, you agree to indemnify and hold Macktiles, its affiliates, and their respective officers, directors, employees, and agents harmless from any claims,
damages, losses, liabilities, and expenses (including legal fees) arising out of or related to your use of our site or violation of these Terms and Conditions.
10. Governing Law:
These Terms and Conditions are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of the courts in Melbourne, Australia.
11. Changes to Terms and Conditions:
We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page, and the “Last Updated” date will reflect the latest revision. Continued use of our website after changes implies acceptance of the updated terms.
12. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at:
Macktiles Australia
Dandenong, Melbourne,
Victoria, Australia
+61 000 0000
hello@macktiles.com.au