Privacy Policy

Privacy Policy

Effective Date: 24th Oct, 2024

At Macktiles, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding your information. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect:
We may collect and process the following types of personal information:

• Personal Identifiers: Name, address, email address, phone number.
• Transaction Information: Details about purchases made on our website.
• Device and Usage Information: IP address, browser type, browsing behavior, and other information collected through cookies and similar technologies.
• Communications: Any messages or inquiries you send to us, including via email,
chat, or social media.

2. How We Use Your Information:
We use the personal information we collect for the following purposes:

• To Process Orders: Including payment, delivery, and customer support.
• To Improve Our Website: To understand how customers interact with our site and improve user experience.
• Marketing and Promotions: To send you updates, offers, and other marketing communications if you have opted in.
• Legal and Security: To comply with legal obligations, protect our website, and
prevent fraudulent activities.

3. Sharing Your Information:
We do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:

• Service Providers: We may work with trusted third parties to help process orders, manage our website, and perform other essential services.
• Legal Compliance: We may disclose information if required by law or to protect our rights or the safety of our customers.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies:
Our website uses cookies to enhance your experience and collect information about site usage. You may disable cookies through your browser settings, though this may affect site functionality. For more information, please refer to our Cookie Policy.

5. Data Security:
We implement industry-standard measures to protect your personal information
from unauthorized access, alteration, or destruction. However, please note that no
internet-based system is entirely secure.

6. Your Rights and Choices:
You have the right to:

• Access Your Data: Request a copy of the personal information we hold about you.
• Update Your Information: Correct any inaccuracies in your data.
• Delete Your Data: Request that we delete your personal information, subject to legal or contractual obligations.
• Opt-Out of Marketing: Unsubscribe from marketing communications at any time by following the link provided in our emails or by contacting us directly.

7. Third-Party Links:
Our website may contain links to third-party websites. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of other sites. Please review the privacy policies of any third-party websites you visit.

8. Children’s Privacy:
Our website is not intended for children under 16, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy:
We may update this Privacy Policy periodically. The “Effective Date” at the top of the page indicates the date of the latest revision. Continued use of our website after changes indicates acceptance of the updated policy.

10. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at:

Macktiles Australia
Dandenong, Melbourne,
Victoria, Australia
+61 000 0000
hello@macktiles.com.au